Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Rentalkart.in (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect the personal information of users (“you,” “user,” or “customer”) and vendors who use our website www.rentalkart.in (the “Website”) and our services.

By using our Website or services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of personal information from users and vendors, including:

1.1 Information Provided by Users

Personal Details: Name, email, phone number, and address.
Booking Information: Details of rental services booked through our platform.
Payment Information: Billing details and payment method (handled securely by third-party payment processors).
Communication Data: Messages, reviews, and inquiries sent to us.

1.2 Information Provided by Vendors

Business Details: Vendor name, business name, address, and GST details.
Bank Details: For payment processing and settlements.
Service Listings: Products or services offered for rent.
Legal Documents: Any required registration or licensing documents.

1.3 Automatically Collected Information

Log Data: IP address, browser type, operating system, and access times.
Cookies & Tracking: We use cookies to enhance user experience and track website traffic.

2. How We Use Your Information

We use collected data for the following purposes:

To provide and manage our rental marketplace services.
To process payments and settlements for vendors.
To respond to inquiries and provide customer support.
To improve our services, website performance, and user experience.
To send promotional offers (users can opt out anytime).
To verify vendor authenticity and ensure compliance with legal standards.
To detect fraud and security risks and prevent unauthorized activities.

3. How We Share Your Information

We do not sell your personal data. However, we may share it in the following cases:

With Vendors: When users book a service, relevant details are shared with vendors.
With Service Providers: Third-party payment processors, logistics partners, and marketing service providers.
With Legal Authorities: If required by law, for fraud prevention, or to protect our rights.
During Business Transfers: If Rentalkart.in is merged or acquired, data may be transferred to the new entity.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security. Users and vendors should also take precautions to protect their accounts.

5. Your Rights & Choices

You have the following rights regarding your personal data:

Access & Correction: You can view and update your account details.
Data Deletion: You can request deletion of your personal data, subject to legal requirements.
Marketing Preferences: You can opt out of promotional emails anytime.
Cookies Management: You can control cookie settings in your browser.

To exercise your rights, contact us at info@rentalkart.in.

6. Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after changes are made means you accept the updated policy.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Rentalkart.in
Email: info@rentalkart.in
Phone: 9990563986
Website: www.rentalkart.in

This Privacy Policy ensures transparency in how we handle user and vendor data. Please review it carefully and reach out if you have any concerns.